Privacy Policy

KCB INVESTMENTS PTE LTD respects the privacy of website visitors, business contacts, counterparties and other individuals who interact with us. This Privacy Policy explains what categories of personal data we may collect, how we use such information, the circumstances in which it may be shared, and the choices that may be available to you under applicable law. This website is intended to present information about our corporate profile and our financial support services for the iGaming sector.

Information we collect

We may collect personal data that you submit directly to us, including your name, employer or company name, business email address, telephone number, country or region, and any details you choose to include in messages sent through email or contact forms. We may also collect records of correspondence, onboarding-related information, compliance documentation, and information reasonably required to assess a business enquiry.

In addition, we may automatically collect limited technical information when you browse the website, such as device type, browser type, IP address, approximate geographic region, referring pages, session duration and similar website usage metrics. This information is generally used for website administration, analytics, security monitoring and performance improvement.

How we use information

We may use personal data to respond to enquiries, communicate with prospective or existing business partners, evaluate service suitability, maintain relationship records, improve our website, prevent misuse, comply with legal obligations and protect our legitimate business interests. Where relevant to our services, information may also be used to review operational requirements related to payment flows, settlement support, merchant advisory, risk coordination and related iGaming finance activities.

We do not sell personal data. We process information only where we have a legitimate business purpose, your consent where required, or another lawful basis recognised by applicable law.

Cookies and analytics data

Our website may use cookies and similar technologies to support basic website functionality, remember user preferences, understand page usage and improve the visitor experience. Some cookies are necessary for site operation, while others may be used for analytics or performance measurement. Additional information is available in our Cookie Policy.

Data sharing

We may share personal data with trusted service providers, IT and hosting providers, analytics providers, legal and compliance advisers, auditors, banking or payment-related partners, and public authorities where disclosure is necessary for legitimate business purposes or required by law. Any such sharing is limited to what is reasonably necessary for the relevant purpose.

Where we engage third parties to process data on our behalf, we expect them to implement appropriate confidentiality, technical and organisational safeguards.

International transfers

Because our service relationships and suppliers may operate across multiple jurisdictions, personal data may be processed or accessed outside your country of residence. When cross-border transfers occur, we take reasonable steps to ensure that appropriate protections are in place in line with applicable legal requirements.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain business records, respond to ongoing enquiries, perform contractual or pre-contractual steps, resolve disputes, meet regulatory expectations and comply with legal, tax, accounting or compliance obligations. Retention periods may vary depending on the nature of the relationship and the sensitivity of the information involved.

Data security

We implement reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, disclosure, alteration or destruction. However, no website, transmission method or storage environment can be guaranteed to be fully secure, and you provide information at your own risk.

Your rights

Depending on applicable law, you may have the right to request access to personal data we hold about you, request correction of inaccurate information, request deletion of certain data, object to or restrict certain processing activities, or withdraw consent where processing relies on consent. You may also have the right to lodge a complaint with a relevant supervisory authority.

To exercise any rights request, please contact us using the details below. We may ask for reasonable information to verify your identity before responding.

Third-party links

This website may contain links to third-party websites or services for convenience and reference. We are not responsible for the privacy, security or content practices of external websites, and we encourage you to review their policies separately.

Children's privacy

This website is intended for business and corporate use and is not directed to children. We do not knowingly collect personal data from children through this website.

Policy updates

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Any revised version will be posted on this page with an updated effective date. Continued use of the website after updates are published may indicate acceptance of the revised policy to the extent permitted by law.

Contact Us

Email: support@kcbinvestmentspte.com

Address: 200 JALAN SULTAN, 02-36 TEXTILE CENTRE, Singapore 199018